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Digital Operations Specialist

  •  1
  •  Ardooie
  •  Full-time
  •  Indefinite duration

Ready to shape our digital future? We are looking for a Digital Operations Specialist!  

Apply now

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What you do

We are looking for a Digital Operations Specialist to help build the digital ecosystem and take our architectural landscape to the next level. This is your chance to grow in a dynamic environment, together with an experienced team and external partners. You will ensure smoothly running platforms, technical support and innovative improvements. You will become a vital link in our digital team, responsible for digital commerce (e-commerce, EDI, RPA, e-invoicing), digital engagement (customer portals, CRM, e-services) and digital marketing (website, PIM, marketing automation).

Your duties & responsibilities:

  • Platform configuration
    • Configure and optimise platforms for stable, flawless operation.
    • Work with internal and external partners to implement updates and new features.
  • Operational Technical Support
    • Provide ‘First Line Support’ and solve technical challenges like a pro.
    • Escalate and track more complex issues with internal teams and partners.
  • User Stories creation and testing
    • Translate business and user requirements into clear and actionable user stories.
    • Test and document functionalities for maximum satisfaction.
    • Work closely with internal and external stakeholders to fine-tune everything for correct project validation.
  • Documentation & Training
    • Create and maintain documentation on processes and configurations.
    • Develop training materials and train colleagues for optimal use of our platforms.

Who you are

  • You have strong troubleshooting skills and a solution-oriented mindset.
  • Digital tools and IT processes are your playground, and you always want to learn.
  • Familiar with tools such as SAP, Adobe Commerce, Akeneo or DotDigital? That is a plus!
  • You have excellent communication skills and can bring both technical and non-technical people into your story.
  • You can work both independently and in a team.
  • You are fluent in Dutch and English.
  • ‘Ownership’ is your middle name, and you thrive in a dynamic environment.

What to expect from us

  • We provide a smooth onboarding where you will be introduced to our IT and digital processes in the first month.
  • From the second month, you will be given responsibility for at least one project, allowing you to quickly make a difference and apply your skills in practice.
  • A full-time position in a financially stable, growing family business with international reach.
  • An attractive salary package with various fringe benefits such as meal vouchers, 13th month, group insurance, hospitalisation insurance, bicycle lease and flexible remuneration, ...
  • Working in an innovative company that continuously invests in new products, digitalisation and especially its employees!
  • Flexible working hours to ensure a good work-life balance, freely schedulable leave and the possibility to work from home after thorough on-the-job training.
  • A stimulating work environment that offers room for personal initiative.
  • The opportunity for continuous development and growth thanks to both internal and external training.
  • Fun company events.
  • Last but not least: fantastic passionate colleagues who go for it every day!

The Passioen of

Jan Jan

Jan

A passionate family business
Dieter Dieter

Dieter

Having fun at work every day
As a foreman in the weaving mill, Dieter is fully committed to his team every day. He motivates his team with a good briefing, solid training, and of course... a passioenate portion of fun! The freedom to manage his team that way improves the company and his role!
Guido Guido

Guido

Every day is different
For Guido, especially the many, daily variations in his job, as technical supervisor, is the reason why he likes to work at Sioen. "No shortage of fun challenges here! That way, we stay motivated and together we write the ambitious Sioen story."
Désirée Désirée

Désirée

Fun moments with colleagues
Bettina Bettina

Bettina

International and yet close
What does Passioen mean to Bettina? Being proud of more than 20 years' work in an international and ambitious company. "And the fact that Sioen is so close to my home is another big advantage. Now that's a dream job!
Tony Tony

Tony

Fun at all times
What is Passioen to Tony? No need to think about it long. "Working at Sioen is very nice: the atmosphere is always good and everyone is always ready to help each other. On top of that, I learn something new every day with such an innovative machine park. It gives me a sense of independence, which motivates me!"
Nick Nick

Nick

Hands-on with a lot of variety and interaction
"I work with both production and the office, this interaction is great! Even in a big company like Sioen, Nick and his colleagues are close enough to communicate smoothly. Sioen and Nick, that's a perfect match!
Debora Debora

Debora

I love the dynamics between the different departments
If we ask Debora what Passioen is to her, the answer is clear: Professionalism, innovation, and teamwork. "Everyone helps each other at Sioen!" This collaboration not only makes it fun to work at Sioen, but it also makes our company stronger!

Application procedure

Apply

You are applying? Well, that’s great! First, your application is confirmed and then we start working on your CV.

Introduction

If the evaluation of your CV was positive, you will immediately receive an invitation for a first meeting with the HR Officer, Talent Manager or Chief HR.

First interview

In the first interview, our HR staff and/or a direct line manager determine how well you fit in at Sioen. For some positions, we do some additional tests.

Second interview

For certain positions a second interview is necessary. This interview is one with your immediate superiors, colleagues and/or CEO.

Contract proposal

Time to dot the i's and cross the t's! Our Chief HR makes you a contract proposal and together you discuss the conditions it contains.

Welcome at Sioen!

Congratulations! Now, you are one of our Sioen talents! On your first day, we will welcome you and get you ready for your first working day. Your colleagues will mentor you for the first six months.